Recently, GAC AION released the “Announcement on Warranty Service Upgrade for Some GAC AION Vehicles Equipped with 177Ah Batteries.” The announcement states that some AION S vehicles equipped with Zhongxin Hang 177Ah lithium iron phosphate batteries have experienced battery malfunctions. GAC AION is offering a warranty service upgrade for all models with Zhongxin Hang 177Ah batteries. The AION S, AION V, and AION Y series equipped with 177Ah power batteries are included in this upgrade.
This warranty service upgrade mainly targets private ride-hailing vehicles. These operational vehicles, due to daily mileage possibly exceeding 300 kilometers and frequent fast charging leading to over-discharge, demand higher battery performance. As a result, GAC AION is upgrading the original 8-year/150,000-kilometer warranty to an 8-year/300,000-kilometer warranty. For corporate fleet vehicles, the existing 5-year/500,000-kilometer warranty policy remains unchanged. Private car users enjoy a lifetime warranty on the electric system.
In the warranty service, GAC AION emphasizes enhancing big data monitoring, providing free inspection, repair, or replacement of power batteries for vehicles showing abnormalities. Addressing queries on why a recall wasn’t directly announced, GAC AION explains that vehicle recalls are legally regulated actions requiring adherence to statutory procedures and reporting systems, filing recall plans with the market regulatory authorities, and disclosing information lawfully. Currently, GAC AION is in the process of certifying and filing its technical solutions.
In discussions with relevant experts, this has been confirmed, with the manufacturer actively implementing follow-up product and service upgrade measures for the 177Ah product with concerned institutions. Additionally, GAC AION’s after-sales feedback indicates that users who experienced failures under normal use before the announcement and paid for repairs can apply for refunds or compensation at GAC AION dealerships with maintenance work orders and invoice evidence.
This article is a translation by AI of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.