Lucid Motors has launched a vehicle service plan called Lucid Care and announced some new warranty details about the Air model.
Lucid Motors plans to provide convenient services to owners through a fleet of vehicles, and the fleet will come to solve owners’ problems anytime and anywhere they need assistance.
The mobile service van is operated by certified technicians who not only carry maintenance tools but even a coffee machine to provide owners with a hot cup anytime and anywhere.
Owners can also bring their cars to service centers for help. Lucid has growing service centers and certified repair centers in the US and Canada.
Other information about Lucid Care includes:
- Lucid provides one year and 365 days of rescue services, 24 hours a day for new owners.
- In case of a serious accident, Lucid can transport the vehicle to the service center first and provide the owner with a dedicated car to help them reach their destination.
- Lucid vehicles can be upgraded and diagnosed remotely, and if some faults can be solved remotely, there is no need for mobile van service.
Regarding the maintenance of new Lucid cars:
- Basic maintenance: 4 years/50,000 miles
- Powertrain: 8 years/100,000 miles
- High-voltage battery: 8 years/100,000 miles or up to 70% of the battery’s lifespan
- Anti-corrosion: 10 years/unlimited mileage
- Body and paint defects: 4 years/unlimited mileage
- Passenger protection assistance system: 5 years/60,000 miles
Compared with NIO’s service plan, Lucid Care is not as attractive, although NIO’s service plan is a paid service. It is currently unclear whether Lucid Care service plans are free.
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.