Do not panic in case of a power outage! Generally, even when the range of our pure electric vehicles shows 0 kilometers, there is still some redundant power for a few kilometers of driving.
When the power display shows 0, the first thing we need to do is to slide the vehicle as soon as possible to the emergency parking area or a safer location on the side of the road. Turn on the hazard lights, take out the warning triangle from the trunk, hold it in front of your chest, and place it a certain distance behind the rear of the vehicle. On regular roads, it should be placed 50 to 100 meters behind the car, and on highways, it should be extended to 150 meters behind the car. If you don’t have a warning triangle, use something else that is conspicuous instead!
Then confirm your current location. Call the State Grid telephone 95598. Tell the State Grid staff about the problem you are encountering and your location information. They will contact the nearest power department and tell you the nearest and available charging station location.
If you are sure that the distance is not far, turn off all electrical appliances in the car, such as air conditioning, seat heating, and steering wheel heating. Keep your vehicle speed below 60 km/h and drive slowly to the charging station. However, there is also a risk of breaking down on the way. We recommend proceeding to the next step, which is calling for rescue.
Insurance companies usually provide emergency rescue services. You can call your insurance company first to seek rescue. Insurance companies generally have towing services. In addition, you can also call the road rescue telephone of your own brand to seek the nearest 4S shop or brand rescue. For example, NIO has a charging service, and their service electric vehicle will directly come to your location to charge your car. Other brands generally have towing services, and they can tow your car to the nearest charging station.
🔗Source: State Grid
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.