On July 13th, the new Mustang Mach-E for sale in Norway encountered an issue of brake overheating when going downhill, and Ford has responded that a software update should solve the problem.
According to Motor.No, within 14 days, 6 Mustang Mach-Es were unable to drive after going on the “Eagle Road,” the country’s most famous tourist road. These Mach-Es encountered the issue of brake overheating while going downhill and were eventually towed away.
Ford Norway has responded that the incident involving the six Mach-Es was caused by “a software error that caused its safety features to malfunction.” According to Rønneberg, a Ford salesperson and member of the Norwegian Automobile Federation, the problematic vehicles were all driving on winding and steep roads, and were using the strongest kinetic energy recovery system. Due to the frequent use of kinetic energy recovery, the vehicle battery overheated.
Ford Norway’s Information Director, Anne Sønsteby, pointed out that “this issue can be solved through a software update, but vehicle owners must go to the dealer. At the same time, customers can also obtain Mach-E software updates through wireless OTA, but this feature will be available around September to October.”
It can be seen that Ford’s response speed to the incident is still very fast, but whether its solution can satisfy users and the actual effects after the software update remain to be seen.
🔗Source: insideevs
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