On June 30th, GAC NE announced that the beta version of its mobile app, GAC NE APP, had been officially launched, providing an important communication channel for GAC NE users. Within the following 11 days, the app had been updated twice, achieving integration between mini-program and app order data. GAC NE also announced that from July 20th, it will open the function of modifying order configurations and so on.
To ensure the smooth delivery and timely delivery of vehicles in 2021, users who made a commitment before June 15th (inclusive) need to confirm their orders before 24:00 on September 8th.
In response to frequent user concerns, GAC NE also provided centralized answers for users on a number of issues in its official app:
About Order Delivery and Subsidies
Q: For orders placed before June 15th, if the deliveries cannot be completed in 2021, how will the difference between the national subsidy and the actual subsidy be compensated?
A: (1) For orders that were booked before June 15th and confirmed before 24:00 on September 8th, if the vehicle cannot be delivered in 2021 due to manufacturer reasons, causing a reduction in the subsidy that users can enjoy, the manufacturer will compensate the user for the difference.
(2) If the user does not confirm the order before 24:00 on September 8th, the vehicle will not be delivered in 2021, and the user will not be able to enjoy the national subsidy in 2021.
In short, for larger orders placed before June 15th, if the vehicle cannot be delivered in 2021 due to the manufacturer, the difference caused by the subsidy reduction will be borne by the manufacturer, and users will still pay the previous price. For users who place orders after September 8th, the payment price will be determined by the 2022 subsidy policy. If the national subsidy policy is reduced, the difference will be borne by the user.
Q: What ordered configurations placed before June 15th may be delayed until January next year for delivery?
A: (1) Due to the impact of the global supply chain, various automakers have encountered unprecedented challenges, and the supply status of some core components is unstable, potentially causing delays in the delivery of certain configured orders until January next year. For example, configurations like air suspension may be delayed due to factors such as production capacity and transportation.
(2) GAC NE is coordinating resources from various parties to do its utmost to ensure that order customers can obtain their deliveries this year.
Q: How is the delivery order of orders determined?(1) Orders before June 15th will begin to be locked on July 20th, and delivery will be made in order of deposit payment starting from October 2021. Delivery order is subject to the locking time and configuration supply chain situation. That is to say, the locking order will be the delivery order from July 20th. If the vehicle is equipped with configurations such as air suspension, there may be skipped numbers due to part supply, so theoretically, users who lock in earlier and do not choose such configurations will be the first to receive delivery.
(2) Major customers after June 15th can modify their configurations from July 20th, and the locking time is not yet determined, with delivery starting after the Spring Festival in 2022.
Q: What is the subsidy plan for 2022? Why is it different from the one in 2021?
A: (1) The national policy on new energy subsidies for 2022 has not been announced yet, so the subsidy amount is uncertain.
(2) The prices currently displayed on the JiKe APP and small program do not include the 2022 subsidy amount.
Q: If the subsidy amount in 2022 is released and cannot be enjoyed due to a total price exceeding 300,000 yuan, can the configuration still be changed?
A: Users can change their configurations before officially locking their orders.
It should be noted that the current national subsidy policy stipulates that the pre-subsidy price of new energy vehicle models must be within 300,000 yuan, otherwise they cannot enjoy national subsidies.
That is to say, customers who ordered after September 8 can only choose the WE edition or appropriately add options to get the subsidy. For reference, the subsidy amount for 2022 will be reduced by 30% based on 2021, which is about 13,000 yuan. If users want to get the subsidy, the cost of adding options needs to be within 13,000 yuan. This means that model equipped with air suspension, induction door, automatic driving assistance, and other configurations will probably not be eligible for subsidies.
Q: Can major orders be transferred?
A: There are risks involved in private transfers and transactions. To protect the legitimate rights and interests of users, the official does not encourage such practices.
About new configurations
Q: When can the 8155 chip be replaced in 2022?
A: The JiKe 001 is currently equipped with the 820AP chip. For users who want to experience new technology, the official will open a paid upgrade service that supports the 8155 car machine chip next year. The price has yet to be determined.
Q: Is the WE edition rear privacy glass a standard configuration?
A: JiKe has already released detailed configurations on the official website and other platforms. Rear privacy glass is not a standard configuration, it is only available as an option.Question: When will the piano black sports components, ventilated front seats, and EC light-sensitive panoramic sunroof be available for optional installation?
Answer: The above mentioned three configurations will be available for selection in the models to be delivered next year. The specific time will be announced according to the factory production schedule.
Question: Is Zeekr 001 equipped with an 800V high-voltage system?
Answer: The SEA Haohan architecture supports voltage systems from 400V to 800V, and Zeekr 001 is one of the models under this architecture, supporting only 400V voltage system. However, under ideal charging conditions, it can achieve an NEDC range of 120 km in just 5 minutes.
Question: What is the specific reason for the details difference in the same version of the current touring vehicles?
Answer: This is mainly because many users are currently blind ordering, and we hope to provide more opportunities for users to see the actual vehicles. The exhibition vehicles currently seen by users are all fitted test vehicles, and the overall vehicle state is still being continuously optimized.
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.