Today, the first national delivery ceremony of smart elf #1 was held at the Nanjing delivery center. To this end, we drove from Shanghai to Nanjing to interview the first batch of car owners. Let’s hear what they have to say:
- Interviewee: Ms. Huang
- Car owner ID: claio
- Introduction: A mother of two children who usually rides in a car frequently. Smart Elf #1 is the first car that belongs to me.
Q1: Why did you choose smart? What car did you drive before?
I want to get an electric car. Yes, the goal is clear.
Q2: Is Elf #1 your first car?
My family has used many different car brands before. I’ve driven a Mercedes-Benz, a Porsche, and some Japanese cars in the past.
Q3: What was your first impression of this car?
When I first saw it, I had a feeling of being moved. My colleagues have also looked at many other brands, but I think the appearance of this car is very attractive to women. At first glance, I thought it looked very good, and it comes in a variety of colors to meet my needs for personalization.
Q4: Currently, which part of the vehicle are you most satisfied with in your experience?
I think its intelligent control features, such as automatic parking. Furthermore, the 360 panoramic reverse image is also very helpful to me. My driving skills are not very good, and I often go to crowded school gates to pick up my children. This feature is very appealing to me.
Q5: How did you learn about the smart brand and the car you are driving now?
My husband recommended it to me. He understands cars very well, and because I am someone who doesn’t even want to go out to get gas, he is responsible for the initial screening of what cars to buy and then recommends them to me.
Q6: What was the primary purpose of buying this car? “Commuting? Or is the entertainment feature more important? Like buying yourself a big toy?”
Commuting around the city and picking up/dropping off my children. I found this car to be cute and not like other common models.
Q7: What about smart elf #1 impressed you the most?
Its appearance is very good, the colors are diverse, and its intelligent features, such as automatic parking and lane keeping, are also very good.
Q8: Have you also considered other brands and their models during this period?
Yes, I’ve looked at brands such as Zhi Ji L7, Li Xiang, and NIO.
Q9: Does the car meet your expectations after delivery?Q10: Did you feel surprised or disappointed when you picked up the car?
Yes, during the test drive, the only thing that I felt disappointed about was the lack of a 360-degree camera. Additionally, the automatic parking feature is very convenient for me.
Q11: What differences do you feel between driving an electric car and a gasoline car?
I actually prefer driving electric cars because they feel lighter and more agile to me. However, due to my lack of experience with electric cars, I do get a bit nauseous when riding in them. This is not specific to this brand, as I have experienced this feeling with other electric cars as well.
Q12: If you were to summarize the two advantages and disadvantages of the smart EQ fortwo, what would they be?
Advantages:
- Aesthetics – As I previously mentioned, aesthetics are very important to me as a female driver. I am more likely to choose a car that looks good over one that is more functional but less stylish.
- Personalization – The smart EQ fortwo offers a variety of colors and materials to choose from, allowing the car to look unique and personalized to the driver.
Disadvantages:
- Driving experience – As I mentioned earlier, driving electric cars can be disorienting and cause nausea, which is not a problem with gasoline cars.
- Glare – Due to the white interior that I chose, there is some glare on the windshield, especially on the driver’s side. However, I still prefer the white interior and have been told by sales representatives that the manufacturer may release a darker colored mat to alleviate this issue.
Q13: After purchasing an electric car, would you pay attention to new trends in the automotive industry?
Yes, I would be interested in camping, as many places are still inaccessible due to the pandemic but I would still like to travel with my children. Therefore, I always keep a tent in the trunk.
Q14: Are there any expectations for official accessories or car owner activities? For example, we hope they will launch some camping-related accessories.
Yes, I hope they will release accessories that are related to camping.
If possible, I would buy it, such as car fragrances and some accessories that may be useful for female car owners. In terms of activities, I always look at the target audience. If there are both car owners and children, I am willing to participate because there are not many places for children to play now. If the official can organize events for car owners with children, I will be very happy to join.
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.