Recently, Tesla’s Minhang delivery center in Shanghai has launched a “self-service pickup” service, which greatly reduces the time for offline vehicle pickup. According to Benny, the first car owner to enjoy this service, as long as the final payment and insurance are processed online in advance, the car owner can complete vehicle delivery within 20 minutes offline.
Compared with the traditional delivery model that usually takes 1-2 hours, this “offline delivery OTA” can be regarded as a targeted “major version” update.
The process of self-service pickup is as follows:
- Confirm the pickup time with the delivery consultant;
- Pay for the car and purchase insurance;
- Send the ID card to the delivery center to apply for a temporary license plate;
- The delivery specialist will place “temporary license plate, insurance and other required documents” in the self-service cabinet;
- After the pickup time, the car owner goes to the delivery center to retrieve the documents from the self-service cabinet where they have placed their materials in advance.
At present, this service has received good feedback from many car owners, among whom Benny said, “During this special period of epidemic, I also worry that there will be a large number of people contact during the delivery peak. Therefore, I think this efficient and safe service is worthy of promotion.”
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.