On March 25th, ZEEKR hosted the second season of “Today@ZEEKR Live Face-to-Face”. On one hand, it responded to recent concerns of the public, and on the other hand, it introduced the official version of ZEEKR OS 2.0, which was pushed on March 23rd in detail.
Since ZEEKR 001 was launched in the market, the driving control has received unanimous praise, while the software has become the object of everyone’s ridicule. Fortunately, as an intelligent electric vehicle, OTA can effectively solve this problem. The release of ZEEKR OS 2.0 is to improve and optimize software functions.
It is reported that the ZEEKR OS 2.0 official version upgrade involves 33 ECU units, adds 5 new functions, and improves 59 functions based on user feedback from version 1.1.1.
ZAD stands for the abbreviation of ZEEKR’s Intelligent Driving Assistance System. The first batch of functions includes: ACCQA adaptive cruise control with queuing function, AEB forward collision mitigation, LDW lane departure warning, and FCTA forward intersection oncoming vehicle warning.
Among them, the FCTA forward intersection oncoming vehicle warning function is a new function added to the ZAD Intelligent Driving Assistance System’s basic package. ZEEKR conducted a lot of scenario tests based on China’s actual road conditions.
The ACCQA adaptive cruise control with queuing function can be activated in the full speed domain of 0-150km/h, with follow-on cruise and automatic start-stop functions. Even at a speed of 1km/h, this function can still be used normally.
In ZEEKR OS 2.0, a charging abnormal indication reminder function was added, and the video software playback settings, face recognition and fatigue driving detection, steering wheel and outer rearview mirror heating performance, and various system energy consumption displays were optimized.
This update also improves the automatic door experience, One-pedal mode experience, car machine version display, and startup response based on user feedback from version 1.1.1.
On other aspects, ZEEKR also answered questions from users regarding energy replenishment system, OTA upgrades, and supply chain issues that they have been concerned about recently.
Supply Chain
JiKe, after multiple communications with Weiback, has launched a dedicated production line for 001 airborne parts. Delivery of core components is expected to improve in April when a new batch arrives.
To better serve customers, JiKe plans to open more than 300 stores nationwide, including JiKe Centers, JiKe Spaces, and JiKe Delivery Centers, by the end of 2022, providing comprehensive car-life services.
Energy Management
As of March 20, JiKe Energy (ZEEKR Power) has launched self-built charging stations in 20 cities nationwide, and continues to add charging points to the national map. By now, the third-party charging network has covered nearly 320,000 charging terminals in 331 cities nationwide, with En-Easy charging service available in 30 cities, and mobile charging service launched in six major cities. Home charging installation services have been extended to 281 cities in 31 provinces, and a 7kw home charging pile will be available at the JiKe mall in April to meet users’ needs for remote installation scenarios.
JiKe aims to further expand the energy management system construction in 2022 to meet the charging needs of customers in different scenarios.
QA
Q1：When will the 8155 chip car device be launched? A: The 8155 chip will definitely be released this year. We are currently conducting repeated tests and validations and will communicate with you as soon as we have further news.
Q2: Is the phone Bluetooth key more efficient after the update? A: Multiple optimizations have been made to the phone Bluetooth key, such as optimizing the unlocking frequency, Bluetooth connectivity stability, rainy and automatic car washing induced glass shortening, and the connection time optimization. The phone Bluetooth key now supports 66 models, including popular hot-selling phones from main manufacturers. After the update, the user experience will be significantly improved.
Q3: What functions are included in the official release of ZEEKR OS 2.0? A: The official version of ZEEKR OS 2.0 includes AEB forward collision mitigation, LDW lane departure warning, FCTA front crossroad incoming car warning, ACCQA adaptive cruise control with queuing function as the first batch of ZAD JiKe intelligent driving assistance system features. In addition, the upgrade also adds charging abnormal indication prompt function, optimizes video software playback settings, face recognition and fatigue driving detection, steering wheel and exterior mirror heating performance, and system energy consumption display.Regarding user feedback and suggestions for ZEEKR OS 1.1.1, this upgrade also includes improvements to the automatic door experience, One-pedal mode experience, vehicle version display, and boot response functions.
ZEEKR OS 2.0 official version is expected to complete full user deployment in mid-April.
Q4. What progress has been made for the issue of radar false alarms and parking radar response optimization?
A: These issues have been optimized in ZEEKR OS 1.1.1. We will continue to improve in the future.
Q5. Has the WmAuto exclusive Zeekr suspension production line been put into production?
A: After multiple rounds of communication with WmAuto, the Zeekr 001 air suspension exclusive production line has been put into production since mid-January and has achieved stable mass production by the end of March. Significant improvements will start in April.
Q6. Can the order production plan be released regularly?
A: We will gradually refine the relevant work so that users can have a clearer understanding of production and shipping. However, the current epidemic still has an impact on the supply chain, and there is still great uncertainty in the overall supply chain. We will comprehensively consider the epidemic and the actual situation of the supply chain and share the latest progress with everyone.
Q7. Are the order confirmation and delivery progress in different regions all based on the order schedule?
A: The delivery of Zeekr 001 has always followed the order schedule. However, currently, due to the impact of the epidemic, in the transportation process, there may be delays in the delivery time of individual users due to different destinations. For example, due to the epidemic, vehicles delivered in Xi’an can only be stopped in Chengdu first; vehicles delivered in Beijing can only be stopped in Tianjin and can be transported to users after the epidemic is eased.
Q8. What factors affect the production and delivery of Zeekr 001?
A: Under the recent impact of the epidemic, many supply chain partners in Zhejiang, Shanghai, Jiangsu, Shandong, Tianjin, and even Changchun have stopped work and production in accordance with the epidemic prevention policies. Zeekr 001 also relies on many components from overseas, and transportation and transit will also be affected by epidemic prevention policies in various places. Regarding the supply of components such as air suspension and chips, we have established a communication mechanism with users and shared the production and shipping progress with everyone as openly and transparently as possible. At the end of this month, a new batch of core components will arrive, and production and delivery of Zeekr 001 will soon recover in April.
Q9. What is the coverage situation of the self-built charging station nationwide for Zeekr 001?
A: Originally, ten cities were planned to be online in 2021, and by the end of 2021, fifteen cities have been online. Currently, they have been rolled out in twenty cities across the country.This year, as vehicle delivery accelerates, website construction will also closely follow the delivery schedule and be extensively deployed and continuously expanded nationwide. We ask car owners to be patient as we gradually cover cities where users are concentrated based on order distribution.
Q10. Besides the power of the charging pile, what other factors affect charging speed?
A: Charging speed is affected by various factors such as ambient temperature and vehicle status. For example, with the recent rise in temperature, many users have felt an improvement in charging speed, and some car owners have posted range and power in social media. At the same time, we are actively cooperating to optimize the product experience.
Q11. Can the problem of gasoline vehicles occupying parking spaces at self-built charging stations be solved?
A: Currently, the intelligent lock function has been launched, and we will gradually equip the charging station with locks according to the occupancy situation. Please be patient.
Q12. Can self-built charging stations provide free parking for charging?
A: Currently, half of the self-built charging stations have achieved free charging and parking. Our business team is actively communicating with relevant parties, and more information on free charging and parking will be updated on the charging map in a timely manner.
Q13. What is the charging fee standard for the battery service?
A: Based on user feedback, the battery service offers three types of energy packs with different price points: 80-degree, 50-degree, and 30-degree. The cost of a single charging order includes charging fees, service fees, and parking fees incurred during charging.
Jitalk of EV
JiKe emphasized that they have always adhered to “the entire life-cycle management of products and the full-scene coverage of user services.” In the vigorous development of intelligent electric vehicles today, there are not many companies that can set such an example.
JiKe also emphasized that they always face user feedback with honesty.
The cultivation of each user type and brand cannot be separated from the deep integration of users and the brand. There may be some friction in the early stages, but as long as both parties treat each other sincerely and communicate positively, any problem can be solved.
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.