Hangzhou Delivery Area

After waiting for 165 days, I finally met my zk (car model) and here are the pictures:

Overall, the pre-sale, sale, delivery, and vehicle service processes were extremely efficient. The sales partner was responsive and provided images whenever requested. The delivery process was seamless, and each step was well controlled. The communication with the vehicle service department was also effective. There was no communication gap in the process, and the attitude always remained “serving you.”

I believe many readers are eager to know the sequence and process of each matter, here I will outline the delivery process related to Hangzhou, which can be seen as a general overview:

1. Browse and select the car

2. Options and payment
   My order was placed during the challenging subsidy period in September. My principle was to avoid options that I would seldom use. I selected the we100 black color with a black interior bathroom and Yamaha audio (I had no other options to add 6,000 RMB).If other options had an available 5,000RMB, I will choose it. In the end, I envied the 615 and 2022 orders as they both had additional options. I went to the newly opened Hangzhou Nanshan dealership’s sales partner to place the order in person and pay a deposit. I also asked (forced) them to give me a wireless charging power bank and backpack clip.

3. Confirmation

I went to Keqiao Wanda on January 18 with my family for a test drive and submitted an order right after. They said they could deliver the car in February after the Chinese New Year. I hesitated about choosing the white color, but due to operational difficulties with cleaning, I ultimately abandoned it. On January 21, I confirmed the lock order.

4. Transportation and Delivery

This event occurred on January 30th. The car was completed before February, as promised, but the transportation process took a long time. The delay might have resulted from the Spring Festival and the truck drivers going home for the holidays, but it was understandable. On February 13, I went to the delivery center where the vehicle had arrived and was going through preparations for delivery (about two weeks of shipping).5. Temporary license plates and iron plates

The story behind this is quite complicated, and writing it in detail gives friends who need to cross cities to get their plates a reference. PS: This process is called “preparation” on the app, and the specific progress can be inquired with your delivery partner.

a. Inspection, the final inspection is carried out by the delivery center, and the following process will only begin if there are no mistakes.

b. License plates, due to the impact of the epidemic in Zhejiang, recent and future market releases need to be reported, including units or communities, which requires online payment. If you want to use Alipay or credit card, you can ask the delivery partner to make a video call and prepare two phones in advance, one for video and one for showing the payment code. The delivery person can scan your QR code with the POS machine in the store. Of course, if needed, you can combine payment methods, such as combining remainingTranslate the Chinese Markdown text below into English Markdown text, in a professional manner, keeping the HTML tags inside Markdown, and only outputting the result.

When choosing a number, you can cast it on the TV screen at home with your family to decide. After making a choice, you can temporarily suspend the process. If you are dissatisfied with your number or have not been selected, you can choose on-site at the vehicle administration office or on the “Police Uncle” app. Both methods are the same, with three refreshes per 1/50 and no option to go back.

f. Delivery. Here, I took the high-speed rail at 5:30 in the morning, although zk sent two high-speed rail tickets to the Hilton Hotel overnight, there was no free accommodation due to the epidemic. After arriving at the store, although delivery was not available, you can sneak in and find the car frame number corresponding to the car.

Take a look at the appearance in advance. Here, I refer to the Tesla group friends next door’s delivery inspection process, which will be placed at the bottom, super long!!! Then the delivery partner will give you a rough idea of how to use the car. In fact, everyone who is ready to become a car owner can ask in the car owner group to find out. Then you can drive to the registration point.

g. Vehicle inspection, remember to queue up honestly, don’t learn from this big brother!

Before entering, contact the car affairs in advance. When queuing, strange people will give you things and take things away. In short, just follow them. They have been doing this for so long and won’t miss you. After taking a picture with the police uncle, you need to queue up.

Queue up quietly, trust zk’s cooperative car affairs and vehicle management bureau, and when your name is called, you can go and confirm it, and then it’s over. After this step, you need to coordinate with the on-site car affairs to get the 120 yuan (I heard that this is because zk company contracted the registration fee, zk is the best!)

6. Drive away!

Because of the new car, it is recommended to drive slowly, although I also rushed very hard, electric cars are indeed gods at red and green lights. The first long-distance of this section is 21 kWh, from the delivery center to 100% charge, finally 84% at home, the whole journey is over 80 km+, the comprehensive display dropped 117 km, the actual display is ≈60-70%, full air conditioning, energy consumption is reasonable. It is recommended that everyone think about the fact that this thing weighs 2.3 tons when the energy consumption is high.

7. Finally, tried it out at home at night and had some doubts

I found that there was no ambient breathing light, maybe because I didn’t choose it; the light show was not easy to hear when outside, it is recommended to automatically adjust the volume and so on.

Getting a new car is also a big event. I wish you all a happy and smooth journey. Special thanks to the sales partner Xu Lingyu and Hangzhou delivery center Liu Yong, car affairs boss Zhang and Ms. Zhang from Nanshan store.

Attached: Excerpts from Next Door’s Master Delivery Guide

Exterior inspection (walking around the car)

1. Is the car paint sprayed flat?2. The car paint is free of scratches, smeared traces, abrasions, and stains.
2. Are the joints of the whole car smooth and aligned?
3. Joint clearance size.
4. Are the sealing strips trimmed neatly and installed in place?
5. All wheels & hubcaps are free of scratches, smeared traces, abrasions, and stains.
6. Confirm the wheel configuration.
7. 2 rearview mirrors are free of scratches, smeared traces, abrasions, and stains.
8. Are the taillights aligned?
9. The exterior of the taillights is free of scratches, smeared traces, abrasions, and stains.
10. All 4 door handles work normally.
11. All doors can be smoothly opened from the outside.
12. During the process of opening, closing, and switching the doors, the frameless windows operate normally.
13. The electric tailgate can be opened from the outside, runs smoothly, and can be properly closed(after closing, check the joints).
14. Opening and closing of the front trunk.

Interior inspection (entering the car), if there is someone accompanying you, two people will have a better effect, one person inside and one person outside the car.

16. The key works (you will receive a key card that can be used on the main driving B-pillar).
17. Bluetooth is connected and working properly (bind the phone to the vehicle).
18. All seats are free of scratches, smeared traces, abrasions, and stains.
19. The front seats’ electric adjustment works normally.
20. The angle adjustment of the rear seats works normally, and the rear seats can be folded and lifted.
21. The whole car decoration is aligned without scratches, smeared traces, abrasions, and stains.
22. The direction of the center console panel, large screen, and steering wheel rotates smoothly without noise.
23. External & internal areas of the 4 door panel armrests.
24. The wireless charging panel works properly (can hold a phone).
25. Automatic adjustment and cup holder of the rear seat.

This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.