Recently, rumors about the discontinuation of the Siles SF5 model have been circulating among first-time owners who have cried foul over being “trimmed like leeks”.
The owners’ evidence is:
- Many Siles stores are undergoing renovations, with store logos changing to “ATIO”;
- The SF5 is no longer displayed in the store, and pre-orders for the model are no longer accepted;
- The Huawei official store has removed the SF5 from its catalogue, but the first new AITO model, AITO M5, is available for pre-order.
No consumer would find it acceptable to experience a sharp depreciation and interruption of after-sales service shortly after buying a car. Those who have already placed orders face the prospect of becoming owners of a discontinued model before the delivery of the vehicle. It’s hard to bear.
As Siles SF5 Huawei Wisdom version owners cried “trimmed like leeks,” on January 5th, Siles officials responded:
- The SF5 has not been discontinued and will continue to accept user orders;
- After an order is placed, Siles will assign a dedicated person to follow up and assist with delivery;
- The warranty for the entire vehicle and extender will be upgraded to a lifetime warranty for the first car owner;
- For the first four years, first-time car owners can enjoy a $10,000 discount on other models under the company’s umbrella.
In addition, Huawei and Siles stores have explained the changes, citing the pre-order volume sold out before the Spring Festival and no short-term supply of vehicles. The SF5 has not been discontinued, but only pre-order sales are suspended.
Undoubtedly, the official response from Siles is particularly helpful for current owners. They no longer need to worry about the discontinuation of the model and have better after-sales support.
However, from a macro perspective, it seems that production cuts of the Siles SF5 are also unavoidable. AITO M5 from AITO was launched on December 23, 2021, and within 96 hours, the pre-order volume exceeded 6,500 units. Kang Hua founder Zhang Xinghai also said in his 2022 New Year’s message, “At the beginning of 2022, our top priority is to put all the strength of the entire Siles and the entire group to ensure the high-quality and high-volume delivery of AITO M5.”
It is evident that the Siles SF5 will inevitably have to clear the way for the latest hot AITO M5 model in production capacity, and the internal struggle between Siles and AITO brands will continue.
🔗Source: Official Siles Weibo Account
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.