On the afternoon of November 19th, we participated in a QA session with An Conghui, the CEO of ZEEKR Intelligent Technology, and Zhao Yuhui, the Vice President of ZEEKR Intelligent Technology.
The following is the original QA text:
- Q: When will the car system support CarPlay and CarLife functions?
A: CarPlay and CarLife have limited functionalities and cannot be linked with the vehicle’s data and functions. Therefore, connecting to CarPlay and CarLife is temporarily not supported. The ZEEKR 001’s car system has rich content, covering most apps used on phones inside the car, with some apps not available on external devices like CarPlay. Furthermore, ZEEKR 001’s smart cockpit is more user-friendly and does not need to be connected, making it easier to use.
- Q: Regarding the rights of the first car owner, will the rights be affected when the car is transferred without changing the ownership?
A: The issue of the first car owner requires consideration of various situations. For example, if there is a change between spouses, the rights of the first car owner can be retained as long as there is proof.
- Q: About battery decay, XPeng’s battery decay can be completely replaced with a new one. How does ZEEKR handle battery decay issues?
A: ZEEKR’s warranty is a lifetime warranty for the entire vehicle, and specific values for years and kilometers will be announced soon.
- Q: An Conghui, do you drive the ZEEKR 001 often, and how is the experience?
A: I definitely drive it every day. I drove the ZEEKR since arriving in Guangzhou yesterday. Whether it is me or my driver driving in Zhejiang, we always drive the ZEEKR 001. When I am driving, I also consider ways to improve, encountering some issues that everyone else has. We will gradually solve these problems in the future and provide everyone with a better experience.
- Q: Regarding the Bluetooth key issue, ZEEKR wanted users to get rid of physical keys, but the experience is not good in reality. Will this problem be fixed in the future, and will the experience be improved when using a card key?
A: Previously, due to adjustments in national privacy policies and new requirements for mobile phone positioning, we had to make corresponding changes when adapting to mobile phone Bluetooth keys, which had a significant impact on previous development. We are constantly optimizing and verifying algorithms, and an APP update is expected to be released at the end of November, with significant stability improvements. At the same time, we also plan to make iterative updates in the backend connection in mid-to-late December.A: We have been constantly improving the interior design and details of the car, including optimizing the experience of the seat folding function. As for the official online store, we are aware that there are still many areas for improvement, such as the aesthetics of the headrest and the availability of screen tempered glass. We will continue to work on these issues and hope to provide a better shopping experience for our customers.A: The function of folding seats is already being developed, but hardware changes take time. The head of Jiwu, in charge of the surrounding products of the store, is working on the plan and will soon choose new comfortable headrests.
- Q: For the YOU Edition charging plan, in the future when conditions permit, will there be any other subsidies provided for car owners who cannot use this benefit? For example, car owners in third or fourth-tier cities cannot enjoy such functions as much as others.
A: It will take time for Jichong and Supercharging networks to cover the whole country, but third-party charging platforms will help to solve the problems in third or fourth-tier cities. Next year, based on the actual situation, we will consider adjusting and optimizing the charging situation in third and fourth-tier cities as mentioned before.
Source: Zeekr Intelligent Technology
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.