Zeekr 001 order plan officially released!

On July 17th, at the Zeekr User Communication Conference, An Conghui, the CEO of Zeekr, responded to several recent user concerns. Today, Zeekr 001’s solution on order modification and order locking has been released. The content mainly answers a series of questions, including order modification, order locking, and vehicle delivery.

Here is what we know currently:

Order modification and transfer

• Starting today, July 20th, users can modify the car model’s configuration, version, owner, and purchase information. There is no detailed plan on the number of modifications, but the order can only be transferred once, and it needs to be locked before 24:00 on September 8th.

Delivery time confirmation

• For users who complete the order before 24:00 on June 15th and lock the order before 24:00 on September 8th, the delivery will begin in October of this year. If the delivery cannot be completed on time due to subsidy reduction issues, Zeekr will compensate the price difference for users.
• For users who complete the order on or after June 16th, the delivery will begin after the Spring Festival in 2022, and the specific locking time is not yet determined.

Delivery order

• The order time has a higher priority, the earlier the order time, the earlier the delivery, and the faster the delivery.
• The locking time has a lower priority, with the same order time, the earlier the locking time, the earlier the delivery.

Compensation for delayed delivery

• The compensation mainly targets users who have completed orders before 24:00 on June 15th, that is, the first batch of users who cannot obtain the car on time. According to Zeekr’s official information, air suspension and EC photochromic skylight may cause delivery delays until 2022.
• If users cannot receive their cars on time, Zeekr will give these users 1,000 Jifen (integral) per day from January 1st, 2022, until the vehicle arrives at the delivery center and users are notified to pick up the car.

To summarize:

1. Orders can be modified and transferred, giving users a choice. Previously, Zeekr’s solution was to allow users to modify and choose for themselves due to questions arising from changes in configuration and motor suppliers.2. In short, the delivery sequence means that the earlier you confirm the purchase of the car, the earlier you can receive the delivery. The sequence is based on the order of confirmation time, and those who confirm earlier can get their cars earlier.

2. Zeekr clarified the delivery time for the first batch of users who placed orders, and even if the delivery is delayed, there is a fairly generous compensation. At least in terms of attitude, Zeekr is very sincere.
   🔗 Source: Official website of Zeekr

This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.