On the afternoon of June 26th, the State Administration for Market Regulation (SAMR) posted a recall notice for Tesla on their website, which stated that if the gear lever of Tesla Model 3/Y is accidentally touched during driving, the vehicle’s ACC system will be activated. Assuming the ACC system is set to “Current Road Speed Limit” and the vehicle speed is below the limit when the ACC is triggered, the vehicle will automatically accelerate to the limit. This situation may affect the driver’s judgment and control of the vehicle and poses a safety hazard.
Tesla will resolve this safety issue through OTA software updates during this recall. If the vehicle cannot be upgraded through OTA, it can be serviced at a dealership. The recall plan did not mention a solution for the logic behind this hazard. When we called Tesla customer service, we received the following response:
“The new software will add a speed threshold to the ACC setting mentioned above (automatically set to the road speed limit when turned on). When the speed is below this threshold, a second confirmation from the driver is required to start the ACC.”
Tesla’s customer service did not provide a specific timeline for the OTA update but stated that it will be pushed out as soon as possible. Please see the original text below for details regarding the recall.
Recall Notice (Original Text in Chinese)
Recently, Tesla (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. have filed a recall plan with the State Administration for Market Regulation in accordance with the “Regulations on the Recall of Defective Automobile Products” and the “Implementation Measures for the Regulations on the Recall of Defective Automobile Products” and have decided to recall the following vehicles.
Tesla (Beijing) Co., Ltd.
Recall a total of 35,665 imported Model 3 electric vehicles produced between January 12, 2019 and November 27, 2019.
Tesla (Shanghai) Co., Ltd.
Recall a total of 211,256 domestically produced Model 3 electric vehicles produced between December 19, 2019 and June 7, 2021 and 38,599 domestically produced Model Y electric vehicles produced between January 1, 2021 and June 7, 2021.
The vehicles within the scope of this recall are prone to accidental activation of the Adaptive Cruise Control (ACC) system due to problems with the system. This can occur in the following situations: when the vehicle is in drive and the driver attempts to shift gears again by turning the right control lever; or when the vehicle is in a sharp turn and the driver accidentally touches and turns the right control lever.
After the ACC system is accidentally activated, if the cruise speed set by the vehicle is not the current vehicle speed, and the current speed is lower than the set speed, the vehicle will accelerate to the set speed, causing a sudden increase in vehicle speed. This can affect the driver’s expectations and lead to misjudgment of the vehicle operation, and in extreme cases, it may cause a collision and pose a safety hazard.Tesla (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. will use Over-the-Air (OTA) technology to provide free software upgrades for the active cruise control system for vehicles within the recall range. Users can complete the software upgrade without going to the store. For vehicles that cannot be upgraded remotely via OTA, Tesla (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. will contact the relevant users through the Tesla service center to provide free active cruise control software upgrades to eliminate safety hazards.
This recall campaign was launched under the investigation of the State Administration for Market Regulation. Affected by the investigation, Tesla (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. decided to take recall measures to eliminate safety hazards.
Tesla (Beijing) Co., Ltd. and Tesla (Shanghai) Co., Ltd. will notify relevant users in an effective manner.
Users can consult Tesla customer service hotline at 400-910-0707 via mobile phones and landlines. In addition, they can also log in to the website dpac.samr.gov.cn, www.recall.org.cn, and follow the WeChat public account (SAMRDPAC) to learn more information, and report defects.
🔗Source: State Administration for Market Regulation
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.