（Cover image source: Ford）
Ford’s service bulletin submitted to NHTSA (National Highway Traffic Safety Administration) shows that early versions of Ford’s latest electric crossover, Mach-E, have battery issues that prevent the vehicle from starting after charging.
Ford said that a software failure may cause the small 12V battery to discharge while the larger high-voltage battery is charging, resulting in excessively low 12V battery voltage and inability to start the vehicle.
For the solution, Ford also gave a reply:
We are aware that a small number of Mustang Mach-E owners have experienced 12-volt battery issues. Working closely with early owners experiencing this issue, we have learned that a very small number of 12-volt batteries for Mach-E may have already reached a low voltage condition. In rare cases, customers who have this issue and require their vehicle to be towed can continue to work with their local EV-certified Ford dealer to address the issue.
As this is a software issue, Ford will solve these issues through OTA later this year.
Ford sold a total of 6,614 Mach-Es in the first quarter, which is consistent with the sales expectations proposed shortly after the debut of the Mach-E in 2019, with an expected sales volume of around 25,000 to 30,000 Mach-E per year.
🔗Source: Reuters
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.