Tesla’s US official website has just launched a warranty policy for the 2018 Model S/X models that are equipped with an 8GB eMMC card and have a warranty period of 8 years or 100,000 miles. The core content of the policy is to replace the eMMC unit for free. According to the website, the eMMC replacement may be necessary due to long-term wear and tear, which may cause intermittent white screen displays or flashing prompts of “internal storage failure” on the central control screen.
In the fifth common question, Tesla stated that this after-sales behavior is not a recall, the normal driving and driving control of the vehicle will not be affected by this failure, and there are currently no known cases of vehicle collisions or personal injuries related to this failure.
Currently, the after-sales policy only applies to Model S/X vehicles produced before March 2018 and free replacement is limited to vehicles that have experienced a failure. If a user has previously paid to replace the eMMC due to this failure, they may apply for a refund.
## Warranty Adjustment Program
特斯拉驱动单元限制增长方案
For certain Model S and Model X vehicles that were built before March 2018, Tesla will install a new, more powerful electric vehicle drive unit as part of our efforts to proactively address this condition. Tesla will contact you to schedule an appointment when parts are available in your region.
对于某些在2018年3月之前生产的Model S和Model X车辆，特斯拉将安装一个新的，更强大的电动车驱动单元，作为我们积极应对这种情况的努力的一部分。特斯拉会在配件在您所在地区可用时联系您安排预约。
This program does not apply to Model S and Model X vehicles with original-equipped 8 year, infinite mile battery and drive unit warranty, or to Model S and Model X vehicles that have already received a battery replacement under warranty.
本计划不适用于原装备有8年，无限里程电池和驱动单元保修的Model S和Model X车辆，也不适用于已经在保修期内更换电池的Model S和Model X车辆。
This program applies only to Model S and Model X vehicles that were built before March 2018 and have less than 100,000 miles as of April 26, 2021.
本计划仅适用于在2021年4月26日之前生产，并且里程低于100,000英里的Model S和Model X车辆。
If you have additional questions, please contact us at 877-79-TESLA or email us at ServiceHelpNA@tesla.com.
如果您还有其他问题，请致电877-79-TESLA或发送电子邮件至ServiceHelpNA@tesla.com与我们联系。
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.