Today, the “Tesla Confidence Guarantee Plan” terms and conditions have been updated on the Tesla website’s FAQ page.
The Tesla Confidence Guarantee Plan ended on October 15, 2020, and after this date, all new car orders will no longer be eligible for the plan’s protection.
At present, the relevant page cannot be found on the website, but those interested in the changes to the terms can check them out at this link.
Under the Confidence Guarantee Plan, if a car owner is not satisfied with their new car, they can return it to Tesla within seven days of delivery, and Tesla will refund the full amount of the car within 30 working days, except for the deposit. In addition, the purchaser will not be able to purchase the same version of the car as the one returned within 12 months.
The launch of the Confidence Guarantee Plan by Tesla shows the confidence that they have in their own products. However, with the surge in sales, the user base of Tesla has continued to expand, and the number of users utilizing the Confidence Guarantee Plan has also increased.
What’s even more deadly is that since 2019, Tesla has lowered its prices multiple times without warning, and the Confidence Guarantee Plan has become the best way for car owners to protect their rights.
On October 1st of this year, Tesla once again lowered the price of the Model 3, with discounts of up to 30,000 RMB. According to insurance data from September, there were 10,881 insured Model 3s, and the average delivery volume during the 7 days after September was around 2,500 cars. Assuming that 5% of car owners chose the Confidence Guarantee Plan, that would mean that more than 100 cars were returned.
Feel free to share your thoughts on why Tesla has stopped the Confidence Guarantee Plan in the comment section.
Source: Tesla Official Website
This article is a translation by ChatGPT of a Chinese report from 42HOW. If you have any questions about it, please email bd@42how.com.